Mortgage Loan Processor

Fort Community Credit Union
Job Description
Answer questions from members on real estate loans and rates. Gather and analyze financial information on members for the purpose of determining qualifying status for mortgage loans. Provide member with applications, interview for routine loans or to obtain additional information, and set up appointments with mortgage loan officer. Collate, review, and verify a myriad of loan documents for accuracy for real estate transactions.

Major Tasks, Responsibilities and Key Accountabilities
• Process applications and verify accuracy for second mortgage open-end and closed-end loans; conduct loan interviews with members when necessary. Follow-up with members to obtain any documentation.
• Provide all applicable disclosures for both fixed- and variable-rate loans.
• Calculate closing costs and provide a good faith estimate for closing costs to member.
• Process loan to include verification of employment, deposit accounts, and all liabilities in order to prepare application of verified information.
• Order and check credit report to determine credit worthiness of applicant based on industry standards for collateral/equity value.
• Request and evaluate real-estate appraisal to ensure proper guidelines are followed and final value is properly determined.
• Request flood certification to determine if property is or is not in a flood zone.
• Order title work from title company.
• Obtain copy of current homeowner’s insurance and flood insurance (if applicable) and make sure mortgage clause is in favor of credit union.
• Obtain copy of current homeowner’s insurance and flood insurance (if applicable) and make sure mortgage clause is in favor of credit union.
• Establish repayment and interest schedule based upon loan guidelines and rates.
• Prepare closing package, researching and resolving all items in the closing package to ensure closing process is on-time and documentation is complete and accurate.
• Provides friendly, helpful service that promotes financial discipline through:
    o Preparing for daily interactions with a professional image and an organized workstation.
    o Maintaining knowledge of FCCU products and processes.
    o Proactively greeting members with a smile, handshake, introductions, and full attention.
    o Understanding the member’s objectives by asking appropriate questions and listening to the member’s         responses.
    o Recommending the best solution or guiding the member to the appropriate staff to accomplish the member’s         needs and strengthen their financial well-being.
    o Processing work accurately and efficiently.
• Maintains up to date knowledge and adheres to all regulations, policies, procedures, and standards that pertain to this position.
• Performs other duties as assigned, including filling in for other departments as member demand necessitates.
Contact Information