Senior Center Coordinator

PURPOSE OF POSITION
The Senior Center Coordinator is responsible for the planning, coordination, and day-to-day management of the Jefferson Area Senior Center. This position serves as the primary staff presence in the facility, overseeing all operations, programming, communications, volunteer management, and fiscal administration. The position is salaried exempt and operates on a flexible schedule structured around Center programming, events, and participant needs, with core on-site hours maintained during regular Center operations. The position requires a self-starter who can independently manage multiple responsibilities simultaneously with minimal day-to-day supervision. Work is performed under the general direction of the Parks, Recreation & Forestry Director.

ESSENTIAL FUNCTIONS
The following duties are normal for this position and are not intended to be all-inclusive. Other duties may be required and assigned.

Facility Operations & Administration
• Serves as the primary and sole full-time staff presence at the Senior Center and primary keyholder for the facility; exercises independent judgment to manage daily operations, respond to facility needs, and ensure a safe and welcoming environment for all participants.
• Prepares, monitors, and administers the Senior Center budget; maintains accurate fiscal records; processes invoices and expenditures in accordance with City financial policies.
• Maintains all Center records and files including emergency procedures, participant medical information, safety regulations, and required state licensing documentation.
• Performs clerical and administrative functions essential to daily Center operations, including answering phones, making copies, assisting participants with program registration, and compiling program rosters and attendance records.
• Tracks accreditation deadlines and renewal cycles; keeps the Director informed of status and any compliance needs.

Programming & Events
• Plans, develops, and evaluates a comprehensive schedule of programs, recreational activities, educational offerings, day trips, and special events for older adults.
• Schedules speakers, presenters, and community partners to support programming goals.
• Coordinates the Community Action Coalition (CAC) Stockbox Program, serving as the on-site point of contact for food distribution to eligible participants age 60 and older.
• Assesses program effectiveness and participant satisfaction; continuously improves offerings based on community need and feedback.
• Serves as an advocate for senior interests and needs on relevant local committees, commissions, and community initiatives. 
• Orders and maintains inventory of supplies and materials; manages vendor relationships.
• Ensures facility security, cleanliness, and routine maintenance; coordinates with City staff for facility repair and upkeep needs.
• Serves as primary point of contact for after-hours or emergency situations affecting the facility. Accreditation & Quality Standards
• Maintains and pursues renewal of the Jefferson Area Senior Center's Wisconsin Association of Senior Centers (WASC) accreditation; leads the self-assessment process, coordinates peer review preparation, and implements recommendations from accreditation reviews.
• Ensures Center operations, programming, and documentation align with WASC's nine areas of management standards on an ongoing basis.

Volunteer Management
• Recruits, trains, schedules, and supervises volunteers to support Center operations and programming.
• Maintains a reliable and engaged volunteer corps; provides ongoing recognition, direction, and performance feedback.
• Steps in to perform direct program delivery or operational duties as needed when volunteer coverage is limited, ensuring continuity of services for participants.

Communications & Community Relations
• Produces and distributes a monthly print newsletter; manages a biweekly email newsletter to participants and stakeholders.
• Manages the Senior Center's social media presence; creates and schedules regular content to promote programs, events, and community resources.
• Serves as the public face of the Senior Center; builds positive relationships with participants, families, volunteers, community organizations, and the media.
• Responds to public inquiries; provides information about Center programs, services, and community resources for older adults. 

Fundraising & Alternative Funding
• Actively pursues funding opportunities to support Senior Center programs, operations, and capital needs; sources may include grants, donor contributions, corporate sponsorships, in-kind gifts, and other alternative funding streams.
• Researches and prepares grant applications; manages reporting requirements for awarded grants.
• Solicits sponsorships and donations from local businesses, civic organizations, and community members; cultivates and maintains donor relationships.
• Works with the Director to identify and evaluate new or emerging funding opportunities aligned with Center priorities.

*SEE FURTHER QUALIFICATIONS AND REQUIREMENTS ON OUR WEBSITE